Friday, October 31, 2008

Ooooppppsssss!!!!

Ok, so here's the situation, I went out with a very dear and old friend yesterday evening, forgot to get some money from the ATM, she was kind enough to pay, after I drove her home, I stopped by the bank to withdraw some cash out of the ATM machine.

Now, for those who don't know, I've just changed jobs and they insist on transferring payrolls to a bank I don't deal with, so they opened me an account, I received the ATM card last sunday, so yesterday was the first try with this bank.

Ok, enter pincode, pincode entered, card jumps out in my face, "We're sorry, no options available for your card".

I call them up today, they tell me the following:

Customer Service (CS) : "Sorry Sir, but since you sent a runner to pick up your card, we de-activated it first".
Me: "Ok, now can you re-activate it?"
CS: "You need to show up at the branch to do that"
Me: "Where's your branch"
CS: "It opens up on Sunday 8:30 AM"
Me: "Couldn't you have told me about it earlier, it's friday, how am I to make it through the weekend with 10 EGP in my wallet?"
CS: "I apologize, nothing we can do about it"

.... The rest has been monitored as this page is not rated as XXX.

So, here I am at 10 AM, with 10 EGP through the weekend, just borrowed some money from my dad, which is something I don't like.

Don't you love our banking system?!

4 comments:

Sou said...

LOLLLLLLLLLLL dont you just love our banking CS jollie :D

Umslopagas said...

You should know best, you have a big history with them;)

The.I.inside said...

LOL, How smart! you have to show up to activate it, if that's the case how come nobody told you that it's best picked up by you?

Umslopagas said...

Exactly my point, ofcourse I got the same smart answer "I can't help you, Sir"